Question 1

What is included in the vehicle hire tariffs?

Accepted Answer

Published rates include a private commercial tourist vehicle with verified mountain driver, fuel for the agreed itinerary, highway toll clearances, and driver allowances. Personal stays, meals, entry fees, and wildlife safaris are quoted separately.

Question 2

Do you operate vehicles with commercial yellow registration plates?

Accepted Answer

Yes. All Divine View vehicles operate strictly with commercial yellow registration plates, valid road permits, fitness certificates, and passenger insurance. White private plates are legally prohibited for tourist operations across Northeast India.

Question 3

How does the air conditioning (AC) policy work in the hills?

Accepted Answer

Air conditioning is provided on flat plains and national highways. In compliance with transporter union standards across Meghalaya and Arunachal, AC is switched off on steep uphill gradients to preserve engine power and cooling, and on stationary vehicles.

Question 4

What are the driver duty hours?

Accepted Answer

Driver duty follows the pre-agreed itinerary up to 8:00 PM. Night driving across hill sectors is restricted for passenger safety. Late-night excursions exceeding the itinerary are charged at union overtime rates of ₹500/hour.

Question 5

What are the payment and cancellation terms?

Accepted Answer

Booking confirmation requires a 30% advance deposit. The remaining 70% balance is payable upon vehicle arrival and pickup in Guwahati.

Guwahati Private Vehicle Hire & Approved Daily Rates